The Help Center is a direct line of communication with the entire Pontiac Team that can be accessed in the Pontiac platform. In an effort to improve the Help Center experience we have added the option to include ‘Additional Recipients’ when you create a ticket. This allows all members of your team to be CC’d on any emails or updates regarding your cases. We continue to encourage all clients to send their questions through the Help Center to ensure the message is received by the proper Pontiac team members and expedite responses.

Read more here: Help Center