Release Date: October 21st, 2026

A new Need Help? button has been added to the footer of the Pontiac Platform.

Clicking Need Help? opens a popup with three options for getting assistance:

• Pontiac Assistant: Click Open the Assistant to get help with Campaign setup, delivery, optimization, and other platform questions. The Assistant can also automate many platform features.
• Help Center: Click Go to the Help Center to submit a support ticket if additional assistance is needed.
• Managed Services: For hands-on Campaign management assistance, contact ebogris@progmechs.com.

Users can also access the Pontiac Assistant using the blue chat icon and the Help Center using the envelope icon in the upper-right corner of the platform at any time.

Related Documentation:

• Pontiac Assistant: Learn about the Assistant’s capabilities, supported workflows, and example prompts.
• Help Center: Learn how to submit and manage support tickets through the Help Center.