Pontiac admins have the ability to change the user roles of other users on their account. In the ‘Admin’ tab, under ‘Seat Settings’ there is an ‘Edit’ button next to each user. Click on the ‘Edit’ button, then select the new role for this user from the dropdown. This allows users to be switched from ‘Read-only’ to ‘User’ or vice versa. The ‘User’ role will have full access to all aspects of the Pontiac account as well as the ability to make changes to campaigns. The ‘Read-only’ role will be able to see campaigns and pull reports, but cannot make changes. For Pontiac Partners, the seat-admin role, will give the user full access and control of both the Master seat and Sub seat accounts.

IIf you need to remove a user from your account, the ‘seat-admin’ can do this with the ‘Delete User’ button. Once this user is deleted, a new user CANNOT be created with the same email address. To change the username of a user, reach out through the Help Center.