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Seats

Seats

  • Seats Overview
  • Seat Settings
    • Users
    • Addendums
    • Preferences
  • GDPR Compliant Seats
    • GDPR Countries
    • GDPR Query String Macros
    • GDPR Third Party Tag Handling
  • Sub Seats
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Seats Overview

A Seat is the top level account structure within Pontiac. It represents the primary workspace through which users access and manage Advertisers, Audiences, account settings, and other platform functionality.

Seat level settings determine items such as:

  • Users and access permissions
  • Seat timezone and preferences
  • LiveRamp and TransUnion addendum acceptance
  • GDPR eligibility and configuration
  • Access to Sub Seats, when enabled

Advertisers are created within a Seat and contain the Campaigns, Lines, Creatives, and Pixels used for campaign setup and delivery. Audiences are managed at the Seat level and can be applied to eligible Campaigns or Lines.

Seat Hierarchy

For a standard Seat, the Pontiac hierarchy is:

Seat
├── Audiences
└── Advertisers
    ├── Creatives
    ├── Pixels
    └── Campaigns
        └── Lines

Users and Seat level preferences are managed through Admin > Seat Settings and control access and configuration for the Seat.

Master Seat and Sub Seat Hierarchy

Some accounts may be configured as a Master Seat with one or more associated Sub Seats. This allows users to access and manage multiple Seats through one central Master Seat.

Master Seat
├── Audiences
└── Sub-Seats
    ├── Audiences
    └── Advertisers
        ├── Creatives
        ├── Pixels
        └── Campaigns
            └── Lines

Audiences created at the Master Seat level may be made available to associated Sub Seats for targeting while remaining managed by the Master Seat. Sub Seats can also maintain their own audiences.

For more information, see the Sub Seats section below.

Users

Create New Users

  1. Navigate to Admin and then to the Seat Settings tab.
  2. Click ‘Create New User’ to add a new user.
  3. Input the user’s Name and Email.
  4. Check the Read-Only box to give the user view-only access, or leave it unchecked to grant full access.

Edit Seat Users

  1. Navigate to Admin and then to the Seat Settings tab.
  2. Click the ‘Edit’ button on the far right to edit the user’s role.
  3. Choose the appropriate role:
    • Seat-admin
    • User
    • Read-only.
    • Note that if user roles are changed, the user will have to log out and log back in before the new role changes take effect.

Special Cases

  • If a user is deleted, a new user cannot be added with the same email address as the deleted user.
  • If you need to change a username or re-enable a previously deleted user, please create a ticket in our Help Center, and our engineering team will assist with the request.

In order to create new users, the user must be an Admin. Reach out to your Account Manager or through the Pontiac Help Center if you need additional assistance.

Addendums

Users can accept the LiveRamp and TransUnion addendums here.

Users must sign the applicable agreement before uploading, distributing, or using customer targeting data through LiveRamp or TransUnion in the Pontiac platform.

This ensures the user has confirmed they have the necessary legal rights, permissions, consent, and privacy compliance before Pontiac or the data partner processes the data on their behalf.

Liveramp

Pontiac requires users to confirm they have the legal rights, permissions, consent, and privacy compliance needed before Pontiac or LiveRamp can process customer targeting data on their behalf.

Signing this agreement is required for users who want to upload or distribute customer targeting data through LiveRamp using the Pontiac platform.

Transunion

Pontiac requires users to confirm they have the legal rights, permissions, consent, and privacy compliance needed before Pontiac or TransUnion can process customer targeting data on their behalf.

Signing this agreement is required for users who want to upload or distribute customer targeting data through TransUnion using the Pontiac platform.

Preferences

Choose your Seat’s timezone, which defines when the seat’s day starts and ends and establishes day boundaries across the platform. Campaign pacing and delivery are controlled separately at the campaign level and may use a different timezone. Download all timezones here and in platform:

timezonesDownload

GDPR Compliant Seats

We are live with the Bidder in Europe. Due to EU/UK privacy restrictions, all data must be kept in the EU/UK. Therefore, you must register for a separate EU/UK seat to launch campaigns in Europe. Please reach out through the Help Center or to your account executive with questions.

For seats with GDPR enabled, the default country in the targeting section will now be set to United Kingdom (UK) instead of United States (US).

This applies to the country targeting field in both:

  • Campaign targeting
  • Line targeting

Users can still update the country targeting as needed, but for GDPR-enabled seats, the default selection will be United Kingdom.

GDPR Countries

The following are the countries that are restricted by GDPR and are only available in GDPR compliant seats.

CountryCode
AustriaAT
BelgiumBE
BulgariaBG
CroatiaHR
CyprusCY
Czech RepublicCZ
DenmarkDK
EstoniaEE
FinlandFI
FranceFR
GermanyDE
GreeceGR
HungaryHU
IrelandIE
ItalyIT
LatviaLV
LithuaniaLT
LuxembourgLU
MaltaMT
NetherlandsNL
PolandPL
PortugalPT
RomaniaRO
SlovakiaSK
SloveniaSl
SpainES
SwedenSE
IcelandIS
LiechtensteinLI
NorwayNO
United KingdomGB

GDPR Query String Macros

In the edit Pixel dialog box, two optional GDPR query string macros are available:

  • GDPR: GDPR
  • GDPR Consent: GDPR_CONSENT

These GDPR macros are also supported as Creative macros where applicable. For the full list of supported Creative macros, see the documentation here: Supported Macros

Work with your web developer to ensure these placeholders are implemented with the appropriate values for your integration.

GDPR Third Party Tag Handling

When adding a third-party tag, Pontiac validates the macros included in the tag before it can be saved. This helps prevent tags containing unsupported or incorrectly formatted macros from being added to a Creative.

1. General Macro Validation

  • If a third-party tag contains an unsupported macro:
    • The tag cannot be saved.
    • A warning message is displayed in red beneath the tag field indicating that an unsupported macro was detected.

2. GDPR Macro Handling

  • The following GDPR macro formats are supported in third-party Creative tags:
    • ${GDPR}
    • ${GDPR_CONSENT_X}
      • For ${GDPR_CONSENT_X}, the trailing value represents the applicable vendor ID and is dynamic. For example:

If a GDPR macro does not follow a supported format, the tag cannot be saved and a validation message will be displayed. Please contact us through the Pontiac Help Center.

For the full list of supported macros, see Supported Macros

Sub Seats

If Sub Seats are enabled for a Master Seat, they can be accessed through the Master Seat. This allows Master Seat users to view, manage, and switch into associated Sub Seats from one central account.

To learn more about enabling Sub Seats for your account, contact your Account Manager or submit a request through the Pontiac Help Center.

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