{"id":12541,"date":"2026-04-21T17:18:29","date_gmt":"2026-04-21T17:18:29","guid":{"rendered":"https:\/\/wiki.pontiac.media\/?docs=platform-updates\/new-features\/april-2026\/troubleshoot-feature"},"modified":"2026-06-02T20:54:02","modified_gmt":"2026-06-02T20:54:02","slug":"troubleshoot-feature","status":"publish","type":"docs","link":"https:\/\/wiki.pontiac.media\/?docs=platform-updates\/new-features\/april-2026\/troubleshoot-feature","title":{"rendered":"Troubleshoot Feature"},"content":{"rendered":"\n<p>Release Date: April 21st, 2026<\/p>\n\n\n\n<p>On the Line level in the Performance tab, below the Bid Data section, the Troubleshoot section runs a series of checks to help identify delivery blockers related to creatives, targeting, deals, bidding, and auction performance. Users can run all checks at once using the Run All button or execute them individually.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1021\" height=\"1024\" src=\"https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609-1021x1024.png\" alt=\"\" class=\"wp-image-12543\" srcset=\"https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609-1021x1024.png 1021w, https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609-300x300.png 300w, https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609-150x150.png 150w, https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609-768x770.png 768w, https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609-70x70.png 70w, https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609-16x16.png 16w, https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609-18x18.png 18w, https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609-20x20.png 20w, https:\/\/wiki.pontiac.media\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-100609.png 1043w\" sizes=\"auto, (max-width: 1021px) 100vw, 1021px\" \/><\/figure>\n\n\n\n<p>Checks<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Auction Win Validation: Confirms the line is winning impressions<\/li>\n\n\n\n<li>Bid Price vs Deal Floor Validation: Ensures bids meet deal floor requirements<\/li>\n\n\n\n<li>Creative Active Status: Ensures at least one creative is active<\/li>\n\n\n\n<li>Creative Approval Status: Ensures at least one creative is approved<\/li>\n\n\n\n<li>Creative Duration Compatibility: Validates duration support for video\/audio creatives<\/li>\n\n\n\n<li>Creative Size Compatibility: Validates creative size against deal requirements<\/li>\n\n\n\n<li>Deal Bid Request Availability: Confirms targeted deals are sending requests<\/li>\n\n\n\n<li>Deal Device Type Compatibility: Validates device targeting matches deal traffic<\/li>\n\n\n\n<li>Deal Exchange Compatibility: Ensures exchange alignment with deals<\/li>\n\n\n\n<li>Deal Media Type Compatibility: Confirms creative type matches deal media type<\/li>\n\n\n\n<li>Deal Publisher Approval Status: Verifies publisher approval requirements<\/li>\n\n\n\n<li>Deal Required Field Presence: Ensures required fields are present in requests<\/li>\n\n\n\n<li>Deal Sensitive Category Compatibility: Validates category compatibility<\/li>\n\n\n\n<li>Deal Targeting Intersection: Ensures campaign and line deal targeting overlap<\/li>\n\n\n\n<li>Device Targeting Intersection: Confirms device targeting alignment<\/li>\n\n\n\n<li>Exchange Targeting Intersection: Confirms exchange targeting alignment<\/li>\n\n\n\n<li>Geo Targeting Intersection: Confirms geo targeting overlap<\/li>\n\n\n\n<li>Microsoft Creative Audit Approval: Validates Microsoft exchange approval (if applicable)<\/li>\n<\/ul>\n\n\n\n<p>Additional Notes<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If no deals are targeted (open exchange), all deal-related checks pass with: No deals targeted; check not applicable for open exchange.<\/li>\n<\/ul>\n","protected":false},"author":17,"featured_media":0,"parent":12493,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-12541","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=\/wp\/v2\/docs\/12541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12541"}],"version-history":[{"count":2,"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=\/wp\/v2\/docs\/12541\/revisions"}],"predecessor-version":[{"id":12550,"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=\/wp\/v2\/docs\/12541\/revisions\/12550"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=\/wp\/v2\/docs\/12493"}],"prev":[{"title":"Page Visits Report Referrer URL","link":"https:\/\/wiki.pontiac.media\/?docs=platform-updates\/new-features\/april-2026\/page-visits-report-referrer-url","href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=\/wp\/v2\/docs\/12528"}],"wp:attachment":[{"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12541"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/wiki.pontiac.media\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=12541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}