If you are able to log-in to your account and would like to change your password, navigate to the ‘Admin’ tab and open ‘Seat Settings’. In the ‘Users’ section you will see a button ‘Change Password’. Enter your old password and the new password you would like to use. If you are unable to access your account because your forgot your password or your temporary log-in credentials expired, use the ‘Forgot Password’ link on the Pontiac log-in page.
Add Account Users
In the ‘Admin’ tab, under ‘Seat Settings’ you can add additional users to your account. Select ‘New User’, enter a username the user’s email and indicate whether this will be a normal user or a ‘Read Only’ user. If the ‘Read Only’ box is checked the user will be able to view metrics and reporting in the platform, but will not be able to make any changes to campaigns or account settings. Once the user is created, they will receive a welcome email with first time login credentials to the email entered. Each user must be created using a unique email address. To remove a user from your account, email your Account Manager.
To start using a LiveRamp account, all Pontiac users will need to sign a LiveRamp user agreement. This agreement can be found in the ‘Admin’ tab under ‘Seat Settings’ in the ‘Addendum’ section. To sign this agreement, check the ‘Accept LiveRamp Addendum’ box at the bottom of the contract and click ‘Submit’. By checking this box, you are agreeing to the terms of the agreement. Once you have completed these steps, email your Account Manager. Your Account Manager will create a LiveRamp account for you and login credentials will be sent to your email. See additional information on LiveRamp here: LiveRamp
Preferences – Time Zone
The default time zone for all reporting in the platform is UTC time. To change your reporting time zone, go to the ‘Admin’ tab and select the ‘Seat Settings’ button. Under the ‘Preferences’ section select the desired time zone from the dropdown list.